Our service offerings help organisations to centralise a variety of departmental and support tasks, with the functional aspect covering Commercial, Operations, Finance, Human resources, IT, Procurement, and Legal. All our service offerings are clearly defined with process flow, SOP, and metrics with clearly defined business objectives. 

Global Shared Centre (GSC) offers shipping and logistics associated services, to support an organizational strategy that enables an organization to streamline and converge its support operations across numerous locations. Global shared services are designed to lower costs, provide seamless customer service, increase operational effectiveness, enable scalability, drive standardization and enhance service delivery across the geography. 

Shared Service Centre services

STREAMLINE YOUR SUPPORT OPERATIONS
ACROSS NUMEROUS LOCATIONS

WE OFFER A RANGE OF SERVICES SO YOU CAN CENTRALIZE TASKS

We support our client leadership to standardise procedures and technology, resulting in more reliable and effective operations and no longer a requirement for each business unit to have a specific workforce, infrastructure, and procedures. Our services include:
Shared Services and Collaboration - House of Shipping

Business analytics

Embark on a journey of data-driven success as we harness the transformative potential of…
information, positioning ourselves as your trusted companion in the realm of global analytics, ready to guide you through insightful decisions and strategic business growth.
  • Create business analytics solutions using Power BI, Pentaho, Hadoop, Tableau, and R.
  • Gain visibility toward network optimization and workforce utilization through current and forecasting analytics.
  • Establish data engineering, architecture, and visualization for successful business transformation.
  • Ensure governance through process excellence, backed by an effective project management program.
Shared Services and Collaboration - House of Shipping

Customer integrated solutions

Step into a world where tailor-made solutions enhance your business efficiency, as…
we collaborate to understand and fulfil your unique needs, ensuring that your operations are streamlined and your customer relationships flourish.
  • Adopt customer business strategies to provide customized solutions.
  • Implement communication strategies for customer Business Stewardship.
  • Enhance customer operational support across all service channels.
  • Prioritize customer satisfaction through quality customer service and operations.
Shared Services and Collaboration - House of Shipping

Financial services

Your financial growth is our priority, and with our global expertise, we stand ready to…
guide you through the complexities of financial management, empowering you to make informed decisions and secure a prosperous future for your business.
  • Develop industry-specific general ledger and financial statement analysis.
  • Manage accounts payable and receivables, financial planning, and analysis.
  • Analyze account spending, reconciliation, and gross margin
  • Create working capital analysis (DSO and DPO) and forecasting models.
  • Provide statutory and taxation solutions and financial control analytics.
Shared Services and Collaboration - House of Shipping

Commercial operations

Unlock your business’s true sales potential through efficient and effective strategies, as we work…
alongside you to refine your sales processes, boost customer engagement, and ensure your market presence is nothing short of exceptional.
  • Support sales processes, lead generation, and tracking.
  • Customize customer segmentation, campaign management, data analysis, and content creation.
  • Conduct sales training, cross-sell and up-sell initiatives, and sales force management.
  • Improve customer response time through effective sales support and relationship management.
  • Enhance the overall customer experience by prioritizing satisfaction.

Benefit from our Shared Service Centre experience and qualifications

BOOST PRODUCTIVITY, CUT EXPENSES, AND ENHANCE YOUR SERVICE DELIVERY

Each of the functional departments is led by global industrial experts in-house, with the human capital of 130+ highly qualified professionals, we are committed to providing 24/7 tailored solutions that meet the specific needs of our clients. Being an integral part of large organizations, we put a lot of emphasis on system automation, analytics, and the use of cutting-edge technology and other tools to promote innovation, reliable service delivery, and continuous development.
Our model of approach is part of driving business goals with utmost responsibility, and ownership in understanding our client business needs and we are dedicated to delivering quality customer service and ensuring customer satisfaction. We are eager to assist you in building a successful business.

Schedule a consultation today

Embark on a journey of growth, optimization, and strategic transformation with House of Shipping. Our seasoned consultants are eager to understand your unique challenges and aspirations. Let’s collaborate to craft tailored solutions that align with your business goals and drive tangible results. 

Take the first step towards a brighter future for your business. Schedule a consultation with House of Shipping today. Simply click the button below to schedule a consultation, and let’s start a conversation about your ambitions, challenges, and the opportunities that lie ahead. Our dedicated team members will reach out to you promptly to arrange a conversation that could shape the course of your success. 

Shared Service Centre case studies

Our case studies provide insights into how our customized shared service solutions have addressed a variety of challenges while driving lower costs, seamless customer service, operational effectiveness, scalability, standardization, and enhanced service delivery for our customers.

Meet Deepak Varshney, our Managing Director for the Global Shared Centre

Deepak Varshney joined House of Shipping in September 2022 and is based in Chennai. His responsibilities lie in further developing the Global Shared Centre to be the center of excellence for various business processes for our customers, House of Shipping.
Prior to House of Shipping, Deepak worked at GXO Logistics Worldwide (XPO), where he was an executive director. He has more than 21 years of experience in the outsourcing and offshoring industries, with the last five years spent setting up similar shared services centers. He is a B.E. graduate and holds an MBA degree from the SIES College of Management Studies. He also has certifications in COPC register coordinator (QAI India), Six Sigma Green Belt, and Certified Internal Auditor.

How can we assist you?

Testimonials

Discover the impact of House of Shipping through the eyes of those who have navigated their business journeys with us. Our testimonials section showcases the voices of our valued partners – industry leaders, entrepreneurs, and professionals who have experienced firsthand the transformative power of our consultancy and advisory services.

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Finance and Tax Expertise - House of Shipping