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Frequently Asked Questions (FAQ)

comprehensive answers to common
questions about our services

FAQs​

About House of Shipping
House of Shipping is a leading provider of business consultancy and advisory services in the shipping and logistics industry. Our services encompass Legal, Human Resources, Finance and Tax, IT, Process and Transformation, and Marketing services.
Our team of consultants at House of Shipping offers customized solutions to clients, whether they are establishing a presence in the industry or expanding existing operations. We tailor our services to meet the specific needs of each client.
In addition to our core consultancy services, House of Shipping provides a range of value-added services aimed at helping clients maximize their success. This includes ongoing support, training, as well as access to innovative technologies and tools.
House of Shipping supports a growing number of companies worldwide engaged in a wide range of activities within the shipping and logistics sector. This diverse client base allows us to bring extensive industry knowledge and experience to every engagement. In addition, House of Shipping’s team of experienced consultants have also worked with companies in commodity trading, e-commerce, retail, and other areas.
Our experienced team of consultants provides top-notch services. We prioritize industry expertise and continuous professional development to ensure that our clients receive the highest quality of consultancy and advisory support.
Companies partnering with House of Shipping gain access to a wealth of industry knowledge and a team of seasoned professionals. Our customized solutions, combined with our commitment to client success, equip businesses with the tools they need to thrive in the shipping and logistics industry.
Information Technology (IT) services
House of Shipping provides a range of transformative IT services designed to propel businesses towards growth and success. These services empower businesses to harness the full potential of technology and explore new opportunities in the digital age.
At House of Shipping, we believe in a collaborative approach to IT solutions. Our skilled professionals, with years of industry experience, work closely with your business to understand its unique needs and aspirations. We customize IT strategies that align with your specific goals, ensuring a tailored approach rather than a one-size-fits-all solution.
House of Shipping's IT solutions portfolio includes:
  • Future-Proof Application Development
  • Data & Analytics Insights
  • Innovative Technologies
  • Modern IT Infrastructure
  • Cybersecurity and Resilience
We prioritize cybersecurity and resilience in an ever-evolving digital landscape. Our approach includes robust cybersecurity measures to safeguard against threats, building resilience to navigate evolving threats, and ensuring business continuity with a strong focus on security.
House of Shipping offers a dynamic, diverse, and modern IT infrastructure that elevates user experiences. This infrastructure is designed to be adaptable and supports seamless operations. It provides diverse solutions to cater to evolving business requirements, ultimately empowering user experiences through efficient and modern IT.
House of Shipping's IT team brings a wealth of experience and qualifications to the table. With years of industry expertise, they are well-versed in leveraging technology for business transformation. Our team's qualifications span a wide range of IT disciplines, ensuring that we are equipped to address your specific technology needs and challenges effectively.
Marketing services
House of Shipping offers comprehensive marketing solutions covering various key areas, including:
  • Branding
  • Content and Social Media Marketing
  • Website and Digital Marketing
  • Advertising and Promotion
  • Public Relations (PR)
  • Communications
  • Market Research
  • Analytics and Measurement
We assist in defining brand identity and messaging, establishing unique selling points (USPs), ensuring consistent visual elements and tone, and aligning branding with company values and mission.
Our services encompass creating engaging content for various platforms, engaging targeted audiences, monitoring audience engagement and feedback, and running social media advertising campaigns.
We support businesses by developing best-in-class websites, optimizing website SEO for search visibility, implementing email marketing campaigns, and executing digital marketing campaigns through various channels.
We create and execute targeted advertising campaigns to promote products or services, increase brand visibility, and drive sales. This includes selecting appropriate advertising channels, developing creative campaigns, monitoring ad performance, and adjusting campaigns for optimal results and reach.
We gather and analyse data on consumer behaviour, market trends, and competitors to make informed business decisions and tailor marketing strategies to target audiences. This includes identifying target audiences, analysing competitor strategies, understanding market trends, and gathering consumer insights and preferences. Remember, these FAQs are intended to help users quickly find information about your marketing services. They are also optimized for search engines to enhance discoverability.
Finance and Tax services
House of Shipping offers a range of financial services designed to safeguard and optimize your business. These include:
  • Company Financial Guide and Support
  • Fit-for-Purpose Financial Manuals
  • Regular Reports and Records
  • Establishment and maintenance of Necessary Control Procedures
  • Oversight of the company's expenditure records.
Our tax services are geared towards ensuring compliance and maximizing savings. We provide:
  • Expert advice on applicable taxes globally.
  • Assistance in various tax compliances.
  • Communication with external Tax Advisors or Consultants.
  • Review of contracts from a tax perspective.
  • Need-based tax assistance.
House of Shipping's expertise in Corporate Finance encompasses a wide spectrum, including:
  • Financing
  • Valuations
  • Investments
  • Mergers & Acquisitions
  • Investor Relations Management
We offer in-depth Confidential Internal Audits and Fraud Investigations, providing insights into your organization's intricacies. Our services include:
  • Internal Business Audits
  • Agreed Upon Procedures Audits
  • Control Environment Assessment & Advice
  • Fraud Investigations
  • Fraud Prevention Advice
Our team at House of Shipping is well-qualified and experienced:
  • 30+ experienced finance professionals.
  • 6+ tax experts specializing in optimizing tax exposure.
  • 5+ internal auditors providing assurance.
  • Our team collectively speaks 7 languages.
  • We bring over 100 years of Senior Financial Management Experience.
  • We have handled $250M of Corporate Financing and Corporate Investments in 2022.
At House of Shipping, our approach begins with understanding your unique needs and goals. We then craft a bespoke financial solution tailored to optimize your strategies, ensuring a personalized approach to propel your business forward. Our seasoned professionals rely on their wealth of knowledge and years of experience to provide a comprehensive and adaptable approach to fulfilling your organization's financial needs.
Human Resources (HR) services
At House of Shipping, we provide comprehensive services for Talent Acquisition and Development, including:
  • Effective talent sourcing from various job portals.
  • Employer branding techniques to enhance your company's image.
  • Training and consulting on modern interviewing techniques.
  • Designing motivating new employee orientation programs.
Our Talent Development services focus on nurturing your team's growth and productivity. We offer:
  • Training Need Analysis (TNA) to identify your training requirements.
  • Customized training calendars for each employee.
  • Succession Planning implementation assistance.
  • Talent Management and Leadership development programs.
We specialize in designing compensation & benefits packages to retain and motivate your employees. Our services include:
  • Conducting industry-relevant compensation and benefits surveys.
  • Analysing data to propose customized salary grading structures.
  • Understanding industry-standard benefits packages and market conditions.
  • Implementing short and long-term incentive plans.
Performance Management is crucial for organizational success. We offer expertise in:
  • Identifying and defining performance metrics for your organization.
  • Conducting in-depth research on effective performance management methodologies.
  • Implementing performance management systems.
  • Conducting regular quarterly and yearly performance appraisal sessions.
  • Providing advice on improvement options following final appraisals.
In addition to our full range of HR services, House of Shipping also possesses the proficiency to oversee and manage the entire administration of your organization.
Our HR team at House of Shipping boasts impressive credentials:
  • 70+ years of combined experience within the HR fraternity.
  • 15 dedicated HR experts to manage your employee lifecycle.
  • A network of over 10 HR consultants for professional advice.
  • Serving over 10 large and small companies across different industries.
  • Our team members collectively speak more than 6 languages, bringing a multicultural perspective to our services.
  • We offer over 20 specialized services within the entire spectrum of HR and administration.
Process and Transformation services
Business Process Management involves streamlining and optimizing operations to improve efficiency and reduce costs. For shipping and logistics, it means creating clear guidelines and standard operating procedures to ensure a smooth workflow, reduce errors, and enhance customer service.
Performance Management services focus on optimizing organizational performance, enhancing efficiency, and achieving strategic goals. This involves developing frameworks, setting key performance indicators (KPIs), and implementing tracking mechanisms to drive sustainable growth.
Program and Project Management services ensure that projects are planned, managed, and monitored efficiently and effectively. This includes strategic alignment, end-to-end management, risk identification and mitigation, stakeholder management, and prioritization to ensure projects are completed on time and within budget.
Continuous Improvement Deployment helps businesses identify and implement processes and systems to optimize performance and increase efficiency. This service involves data-driven decision-making, lean and six sigma methodologies, and training programs to foster a culture of continuous improvement.
Process Automation leverages technology to digitize and automate workflows, enhancing collaboration and efficiency. This service involves assessing automation opportunities, selecting appropriate tools and technologies, and implementing solutions like Robotic Process Automation (RPA) to drive digital transformation.
Our seasoned team follows a thorough evaluation process to uncover enhancement opportunities. We provide a clear transformation roadmap with milestones and timelines. Change management support is integral to ensure smooth transitions and employee buy-in. We track progress through identifiable KPIs, validating ROI for measurable outcomes. Beyond the project, we offer ongoing support to turn challenges into opportunities. Connect with us to prioritize your success.
Global Shared Centre services
The Global Shared Centre (GSC) by House of Shipping supports organizations in streamlining and centralizing their support operations across multiple locations. This leads to lower costs, seamless customer service, increased operational effectiveness, scalability, standardization, and improved service delivery.
The Global Shared Centre covers a range of departmental and support tasks, including Commercial, Operations, Finance, Human Resources, IT, Procurement, and Legal. Each service is well-defined with clear process flows, SOPs, and metrics to achieve specific business objectives.
Under Business Analytics, we provide services such as:
  •  Creating business analytics solutions using tools like Power BI, Pentaho, Hadoop, Tableau, and R.
  •  Offering visibility towards network optimization and workforce utilization through current and forecasting analytics.
  • Establishing data engineering, architecture, and visualization for successful business transformation.
  • Ensuring governance through process excellence and effective project management.
Our Financial Services include:
  • Developing industry-specific general ledger and financial statement analysis.
  • Managing accounts payable and receivables, financial planning, and analysis.
  • Analysing account spending, reconciliation, and gross margin.
  • Creating working capital analysis (DSO and DPO) and forecasting models.
  • Providing statutory and taxation solutions and financial control analytics.
Customer Integrated Solutions focus on enhancing business efficiency and customer relationships. Services include:
  • Adopting customer business strategies to provide customized solutions.
  • Implementing communication strategies for customer Business Stewardship.
  • Enhancing customer operational support across all service channels.
  • Prioritizing customer satisfaction through quality customer service and operations.
House of Shipping's Global Shared Centre boasts:
  • Over 100 experts dedicated to meeting your requirements.
  • Expertise in 10+ areas of support and expertise.
  • Currently supporting 7+ large and small companies.
  • Team members fluent in over 6 languages from multicultural environments.
  • Offering 24/7 support for global operations to ensure consistent and reliable service delivery.
Legal services
House of Shipping offers a range of tailored legal solutions for businesses in the shipping and logistics sectors. Our services encompass various aspects including company incorporation, contract management, claims handling, legal management consulting, policies and procedures, regulatory compliance, intellectual property protection, corporate and commercial contracts, and insurance assistance.
We assist businesses in setting up legal entities and streamlining their corporate structure. Our services include incorporation, legal advice on local law requirements, compliance and risk assessment, as well as offering nominee services and assistance from incorporation up to operational start.
Our professional team provides comprehensive assistance in managing contracts throughout their entire lifecycle. This includes contract drafting and review, negotiation, execution, tracking, compliance management, risk assessment, and contract renewal or termination.
We assist in handling a wide range of cargo claims, including damages, seawater and rainwater wetting, loss overboard, non-delivery, wrong delivery, shortage of cargo, commingling or contamination of cargoes, theft and robbery, insufficient care in transit, fire damage, and general average.
House of Shipping offers guidance in navigating the complex landscape of policies and procedures. We provide tailored solutions for policy drafting and review, risk assessment and mitigation, compliance enforcement, and continuous policy optimization. Our services ensure alignment with legal standards and industry best practices.
House of Shipping's legal team comprises over 10 specialized attorneys with extensive experience in global jurisdictions. We cover legal systems in more than 40 countries and have successfully incorporated over 50 companies in the past year. With over 20 years of experience and having supported more than 10 companies in the last year alone, our team offers practical, real-world solutions that align with your business's unique circumstances and objectives.
Working at House of Shipping
At House of Shipping, we value teamwork, mutual trust, passion, improvement, and respect. We foster a culture that encourages continuous learning and growth for our employees.
Working at House of Shipping comes with a range of benefits including a flexible and hybrid work environment, ongoing learning and development opportunities, international mobility prospects, competitive compensation packages, access to an Employee Wellness Program, and fun rewards and recognition events.
House of Shipping is committed to fostering a culture of diversity, equity, and inclusion. We believe in the value of individual differences, experiences, and unique capabilities. Our aim is to create an environment where every employee feels safe, welcomed, and respected.
According to the Culture Amp survey, House of Shipping boasts an 81% employee engagement score. This indicates that our employees are 5% more positive compared to those working at the Top 25 supply chain and logistics companies.
Employees at House of Shipping can expect to be part of a dynamic, multicultural community. We encourage open communication, teamwork, and active participation. We also prioritize work-life balance by offering flexible work schedules.
We are committed to providing every opportunity for our employees to learn, grow, and excel. We encourage a culture of continuous improvement and offer ongoing learning and development opportunities to help employees reach their highest potential.

We are proud of our customers

Explore the diverse range of partners that have entrusted House of Shipping with their shipping and logistics consultancy needs. These partnerships reflect our commitment to delivering excellence and driving success in the ever-evolving landscape of the shipping and logistics industry.

Testimonials

Discover the impact of House of Shipping through the eyes of those who have navigated their business journeys with us. Our testimonials section showcases the voices of our valued partners – industry leaders, entrepreneurs, and professionals who have experienced firsthand the transformative power of our consultancy and advisory services.

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Finance and Tax Expertise - House of Shipping